Volunteer Policy

Volunteer Policy
Sherburn in Elmet Community Trust relies on the dedication and enthusiasm of its volunteers in a number of roles both at the Library and the Old Girl’s School.

This document sets out Trust policies with regard to the management of our volunteers and describes the areas of management that will be delegated to the separate management groups concerned with the Library or the Old Girl’s School.

Equality and Diversity

The Trust recognises that it is essential to provide equal opportunities to all volunteers without discrimination and that there are great benefits in having a workforce with diverse backgrounds. The trust Policy is published on its website.

Equal opportunities

The Trust is committed to being an equal opportunities organisation. The Trust Policy is published on the website.

Health and Safety

The Trust is committed to providing a safe and healthy environment for its volunteers. The Trust Policy is published on the website which includes details of delegations. A review of performance and policy will be conducted annually by the Trustees.

Recruitment

Many of the volunteer roles at Sherburn in Elmet Community Trust do not require particular skills or experience – just a willingness to join in. Any specific skills which might be needed are outlined in role descriptions.

Candidates will be asked to fill in a short application form and to come in for an informal chat and attend an induction and training session. Volunteers may be asked to provide 2 referees if they are to handle money or to have access to confidential files. They may also be asked to sign an Acceptable Use Agreement if they will be using IT systems.

The Trust will provide a named contact person for you to go to with any queries, concerns or comments and will also have occasional group feedback and social sessions to catch-up, discuss any issues and exchange views.

Grievance issues

Every effort will be made to settle any grievance amicably.
The Trust delegates to the Library Management Group and the Friends of the Old Girl’s School the responsibility to develop and communicate procedures to manage and resolve grievances. These procedures will be published on the website and an annual report produced for the Trustees in order to identify any improvements required.

Performance and Conduct

Standards of performance and conduct will be addressed during induction and ongoing training and coaching. If there are concerns around a volunteer’s performance or conduct, the matter will be discussed amicably and steps taken to address the issue.
However should unsatisfactory conduct or performance persist disciplinary procedures must be put in place with the aim of encouraging improvement. The responsibility for developing and communicating these procedures is delegated to the Library Management Group and the Friends of the Old girl’s School for their respective volunteers. These Procedures will be published on the website and an annual report produced for the Trustees in order to identify any improvements required.

Payment of expenses

Volunteers should not be out of pocket as a result of volunteering at Sherburn in Elmet Community Trust. In order to be reimbursed for any expenses, these must be agreed in advance and volunteers will need to provide receipts.

Volunteers on benefits

We welcome volunteers in receipt of benefits, but volunteers are responsible for notifying the appropriate authorities.

Policy Review

We welcome comments on this policy, which will be reviewed on an annual basis to ensure validity.

Adopted by:                                                      Date: